Sunday, September 29, 2013

iPhone pictures and videos are upside-down. Just another embarrassing bug Apple refuses to fix.

We all know that the iPhone and iPad have orientation sensors.  They know which way the camera is turned when you take a picture or video.

Instead of using this information to simply encode the image right-side-up (putting the pixels that belong in the upper-left corner first in the file, and progressing from there), Apple stores the pixels in whatever haphazard orientation the phone is in and sets a metadata flag on the file to record that orientation.  It then becomes the job of every other piece of software on the planet to cater to this flag and rotate the image accordingly when displaying it.

Typical Apple solution.  Instead of simply recording the image right-side-up and thereby enabling any JPEG viewer ever written to show it without a problem, Apple implements a hokey hack and expects everybody to rewrite their applications to pander to it.

According to Apple, this is everybody else's fault.

Tuesday, September 3, 2013

United Healthcare audits your passwords for swears

You'd think that setting up a user-registration page with reasonable validation rules would be pretty easy.  But as we've seen, there apparently aren't enough sensible people available to do this work.

United Healthcare takes the incompetence to a new level by judging the vulgarity level of your password.  And the best part is that they keep this policy a secret.

So not only does United Healthcare inappropriately examine confidential passwords for their semantic content, but UHC also deliberately wastes customers' time by not telling them why their passwords are rejected time after time, despite following the rules spelled out on the page.

And they know the policy is causing problems, because if you call their support line and tell them your new password is being rejected, the first question they ask is, "Does it contain curse words?"

Of course the appropriate question for you to ask in response is, "What business is it of yours?"